Callout Service

A Callout Service to Keep Your Business Running

ACK’s callout service provides catering equipment installation, servicing and repairs by our team of experienced engineers.

From routine preventative servicing work, to emergency breakdown assistance and new equipment installation we have you covered. When you have a kitchen installation by ACK you get peace of mind that our engineers are on hand to help keep your business running. Our specialist engineers can help you with the full spectrum of kitchen equipment issues including:

  • Emergency breakdown

  • Repairs and servicing of wok cookers, steamers, ovens, griddles and stockpot cookers

  • Equipment deep cleaning

  • Installations of catering equipment

  • Gas safety certificates

  • Maintenance contracts

Call us on 01761 453666 to discuss catering equipment installation, servicing and repairs.

Need help finding an ACK product?

We hope you’re able to find everything you need while browsing our site. If you require any assistance finding a product, or wish to discuss any of our services please call or email our Chinese and English speaking sales and technical teams.  We look forward to helping you.

Covid-19 Notice

At ACK, our customers, suppliers and employees are our family, and your health and safety come first in our minds. We have been closely monitoring the events of the Coronavirus (COVID-19) and latest social distancing guidance from the government, and have taken the decision to ask staff to work remotely.


To all our wonderful customers and suppliers, we are still available to respond to all business related matters, but kindly ask you to contact us via email and make sure you also include a contact phone number so that we can call you.


However, we find ourselves in the regrettable position that, as per the direction of the Government, we are forced to temporarily cease operations until such a time the Government deems it safe to return to work.


The ACK team continue to be dedicated to serving you during these challenging times. We hope you and your loved ones stay safe and healthy.

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